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Privacy & Data Protection Policy

Your Privacy Matters

At OJEKS Construction and Mining Support Services Ltd ("OJEKS", "we", "our", or "us"), we are committed to protecting the privacy, confidentiality, integrity, and security of the personal information entrusted to us by our clients, employees, suppliers, contractors, business partners, website visitors, and other stakeholders.

As a responsible engineering, construction, mining support, and industrial services company, we recognize that privacy is a fundamental right and that personal information must be collected, processed, stored, shared, and disposed of responsibly and lawfully.

This Privacy & Data Protection Policy explains how we collect, use, disclose, retain, and protect your information when you interact with our website, services, offices, recruitment processes, digital platforms, or any other business activities operated by OJEKS.

We are committed to complying with applicable privacy and data protection laws in the countries where we operate, including internationally recognized privacy principles and applicable regulations across Ghana, Africa, Europe, the United Kingdom, North America, Asia-Pacific, and other jurisdictions where our business activities extend.

1. Scope of this Policy

This Policy applies to:

  • Website visitors
  • Clients and prospective clients
  • Suppliers and vendors
  • Contractors and subcontractors
  • Employees and job applicants
  • Business partners
  • Investors
  • Government agencies
  • Consultants
  • Any individual whose personal information is processed by OJEKS.

This Policy applies regardless of whether information is collected online or offline.

Our commitment is built upon the following principles:

  • Lawfulness, fairness, and transparency
  • Accountability
    Purpose limitation
  • Data minimization
  • Accuracy
  • Confidentiality
  • Integrity
  • Security
  • Privacy by Design
  • Privacy by Default
  • Continuous Compliance

Depending on your interaction with OJEKS, we may collect:

  • Personal Information
  • Full name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • Postal address
  • Country of residence
  • Government-issued identification (where legally required)

We process information to:

  • Respond to enquiries
  • Deliver engineering and construction services
  • Manage projects
  • Process procurement activities
  • Execute contracts
  • Recruit employees
  • Improve customer experience
  • Improve website functionality
  • Conduct business analytics
  • Meet legal obligations
  • Detect fraud
  • Protect company assets
  • Ensure health and safety compliance
  • Maintain business continuity
  • Support research and innovation

We only use personal information for legitimate and lawful business purposes.

Where applicable, we process personal information based on one or more of the following:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Legitimate business interests
  • Public interest obligations

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Remember preferences
  • Analyse website traffic
  • Enhance website performance
  • Measure marketing effectiveness
  • Secure our digital platforms

Users may control cookies through browser settings; however, disabling certain cookies may affect website functionality.

We do not sell personal information.

Information may be shared only where necessary with:

  • Service providers
  • Cloud hosting providers
  • Payment processors
  • Professional advisers
  • Auditors
  • Insurance providers
  • Legal representatives
  • Government authorities (where legally required)
  • Regulatory agencies
  • Business partners involved in project delivery

All third parties are expected to protect personal information appropriately and process it only for authorized purposes.

As OJEKS expands its operations across Africa and collaborates with international clients and partners, personal information may be transferred, processed, or stored outside your country of residence.

Where international transfers occur, we implement appropriate safeguards to protect personal information in accordance with applicable legal and regulatory requirements.

OJEKS maintains appropriate technical, physical, and organizational safeguards including:

  • Secure servers
  • Encryption technologies
  • Multi-factor authentication
  • Role-based access controls
  • Network monitoring
  • Firewall protection
  • Anti-malware protection
  • Regular security updates
  • Employee confidentiality obligations
  • Information security awareness training
  • Secure document disposal procedures

While we employ industry-standard security measures, no electronic transmission or storage system can be guaranteed to be completely secure.

Personal information is retained only for as long as necessary to:

  • Fulfil contractual obligations
  • Meet legal requirements
  • Resolve disputes
  • Enforce agreements
  • Support legitimate business operations

Information is securely deleted, anonymized, or destroyed when no longer required.

Subject to applicable law, individuals may have the right to:

  • Access their personal information
  • Request correction of inaccurate information
  • Request deletion of information
  • Restrict processing
  • Object to certain processing activities
  • Withdraw consent where consent is the legal basis
  • Request data portability where applicable
  • Lodge a complaint with the relevant supervisory authority

OJEKS will respond to legitimate requests within the timeframes required by applicable law.

Our services are intended for businesses and professional engagements. We do not knowingly collect personal information from children except where permitted by applicable law and with appropriate consent.

Where permitted by law, we may send:

  • Company news
  • Industry updates
  • Project announcements
  • Event invitations
  • Business newsletters

Recipients may unsubscribe at any time using the unsubscribe link or by contacting us directly.

Our website may contain links to third-party websites. OJEKS is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

OJEKS is committed to complying with applicable privacy and data protection legislation in the jurisdictions where we operate, including relevant laws and regulatory requirements in:

  • Ghana
  • Other African jurisdictions
  • European Economic Area (EEA)
  • United Kingdom
  • Switzerland
  • United States (where applicable)
  • Canada
  • Australia
  • Other countries in which we conduct business

Where local laws impose additional obligations or grant enhanced rights, OJEKS will comply with those requirements.

Privacy and data protection form an integral part of OJEKS’ corporate governance framework.

We are committed to:

  • Protecting confidential information
  • Maintaining secure information systems
  • Promoting employee awareness
  • Managing cybersecurity risks
  • Conducting regular policy reviews
  • Encouraging responsible information handling
  • Supporting ethical business practices

If you have questions, concerns, or believe your personal information has been mishandled, please contact our Data Protection & Compliance Team.

Data Protection & Compliance Office

OJEKS Construction and Mining Support Services Ltd

Email: compliance@ojeksgroup.com

Please include sufficient details about your concern so that we can investigate and respond appropriately.

We may update this Privacy & Data Protection Policy periodically to reflect changes in our business operations, legal requirements, technology, or industry best practices.

The latest version will always be published on our website with the updated effective date. Continued use of our website or services after changes become effective constitutes acceptance of the revised Policy where permitted by law.

We may update this Privacy & Data Protection Policy periodically to reflect changes in our business operations, legal requirements, technology, or industry best practices.

The latest version will always be published on our website with the updated effective date. Continued use of our website or services after changes become effective constitutes acceptance of the revised Policy where permitted by law.

Our Commitment

At OJEKS Construction and Mining Support Services Ltd, protecting personal information is fundamental to maintaining the trust of our clients, employees, partners, suppliers, and communities. We are committed to handling personal data responsibly, securely, and transparently while supporting our mission of delivering world-class engineering, construction, and mining support services across Ghana, Africa, and the global marketplace.

Document Owner: Data Protection & Compliance Office
Policy Version: 1.0
Last Reviewed: January 2026